Saturday, October 22, 2005

 

Government Email addresses, Continuity and Egos?

Dear elected officials

Continuity in government departments email addresses is a 4 year term and should be rectified IMHO!

Continuity with email addresses for departments in both the Provincial and Federal government doesn’t exist? The different departments and offices aren’t listed by department but rather by the minister occupying the office at the time?

Now these ministers and by default department email addresses change with each change of government approximately every 4 years and sometimes even more often with cabinet shuffles or other issues necessitating a change of the minister in charge.

Sometimes ministers will even occupy more than one department at one time?

The only reason for this as I see it is to inflate the egos of the ministers occupying that office at the time, since more often than not the minister doesn’t even read most emails being sent to his address but rather his secretaries and junior ministers or bureaucrats will and understandably so.

I doubt the majority of citizens will have the time or inclination to search department email addresses let alone who’s in charge of what department at that particular time considering it changes so often.

Now a better way IMHO would be to have fixed email addresses for each department with the name of the department in the email address and have those emails forwarded to the minister in charge at the time!

On the same subject of email, you might want to look into automatically generated message received messages being sent out to email senders so People will know their message was received and that their comments and interest in the running of their country matters and was received. This is a very simple option available in Outlook express if that is the email program you are using. You can even write a simple message to be automatically sent as apart of the message received email.

IE: Thank-You for you email and a reply will be sent if the minister deems it’s warranted.


Sincerely

PS: Contact addresses period, for government departments Mailing, phone numbers, fax numbers and email addresses.
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